massimiliano Di Giovanni
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App notifications weren't workin probably, it failed to notify charge complete, and car stayed overnight with 10x bigger bill than usual, almost entirely idle fees, no real charge transferred. CS first admitted the issue over the phone, then refused to refund. It happened twice and they don't want to take ownership of the issue. 2 stars to the app, 1 star to customer service.
Georges Reti
Hit and miss. When the app works it allows to charge with several network. Unfortunately, it does not always work, so it is hard to rely on. Support is very hard to reach. The android auto app is wonky at best. Totally unusable. I had to call their "immediate support" twice over the last 6 months. It took 35 minutes the first time and the issue was not solved. The second time, I gave up after over 1 hour on hold. I give up and recommend subscribing with each supplier. Much more reliable.
Roberto James
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Really like their deployment of EV chargers on light poles throughout LA. Makes it very convenient. Had a minor issue with wrong default currency but Service Rep identified the issue and fixed it quickly. Great customer service to boot!
1 person found this review helpful
FLO EV Charging
April 24, 2024
It appears that your account was initially set to Canada, which is why your wallet is in Canadian dollars. To switch to USD, you will need to delete your account and reinstall the app. Upon reopening, choose the USA flag and create a new account. We apologize for any inconvenience.